Resume

Mark Lancelot Linsley

Mesa, AZ | 480-206-3849 | linsley34@gmail.com | Website | LinkedIn

Business Analyst/Strategist for  Sustainable Growth

Experienced Sustainability Analyst and Growth Officer with a strong background in utilizing AI and analytics to drive sustainable growth. Proven track record in leveraging data-driven insights to foster organizational sustainability while optimizing remote teams for operational excellence. As the Founder and Director of Analytics of Wicket, I've successfully integrated advanced technology and financial oversight into our non-profit's operations, demonstrating an innovative approach to achieving sustainability and growth objectives. Known for exceptional business acumen, intelligence, and communication skills, I align organizational goals with daily operations, ensuring efficiency and integrity in a digitally connected, multicultural work environment.

CORE PROFICIENCIES

Strategic Planning | Data Mining & Reporting | Data Warehousing | Change Management | Regression Modeling | Statistical Analysis |Business Planning |Magellan | Relationship Development | Budgeting & Forecasting | Resource Allocation | Market Research | Revenue Generation | Creative Problem Solving | Leadership & Training | Continuous Improvements | Project Management | Operations Optimization | Research & Development | clinical policy

Methodologies: Agile | Scrum| Kanban | Waterfall | PRISM | Cross-Platform Web based Management Coordination

Technical Skills: Power BI | SQL | Python | PowerPivot | Tableau | Jira | Unity | Spark | Google Workspace | Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) | NICE | Nexidia | Salesforce | APA Formatting

PROFESSIONAL EXPERIENCE

Wicket (Non-Profit), Mesa, AZ                                                                                  2023 to Present

Founder and CAO

Strategically recruited and onboarded board members, shaping organizational policies. Led remote teams in policy implementation and financial decision-making, including budget approvals and expenditure oversight.

      Strategically utilized data to identify potential markets, target audiences, and realistic financial projections, driving successful launch initiatives.

      Led the organization's analytics initiatives, overseeing data analysis and interpretation to guide strategic decisions based on data insights.

      Played a pivotal role in implementing Agile methodologies for effective decision-making and collaborated with remote teams to integrate sustainability initiatives and growth strategies into daily operations.

      Approved sustainability budgets, determined resource allocation, and ensured alignment with organizational sustainability and growth objectives.

Sonoran Endoscopy Center, Chandler, AZ                                                                                                                   2022-2023

Business Strategy Consultant

Revitalized businesses through strategic analysis, trend spotting, and stakeholder alignment. Transformed data into actionable insights, driving continuous improvement and workflow optimization

      Conducted cost comparison analyses, resulting in a 25% reduction in operational costs under budget.

      Advised businesses on sustainability practices, ensuring competitiveness in the market.

      Managed sprints, backlog prioritization, and team collaboration to achieve project goals within budget and timeline constraints.

      Collaborated with stakeholders to build consensus around sustainability initiatives and optimize workflows.

 

TTEC, Tempe, AZ                                                                                                                      2018-2021

Strategic Marketing Managing Consultant

Provided strategic guidance on revenue enhancement, customer engagement, and business expansion throughout product launches. Conducted market research to define target audiences and identify growth opportunities. Cultivated deep consumer insights to inform strategic planning. Collaborated cross-functionally to establish brand identities and drive impactful marketing initiatives.

      Developed strategic marketing and operational structures, leading to a 60% increase in revenue in the first year.

      Consulted on revenue augmentation, customer engagement, and business growth, emphasizing sustainability practices.

      Utilized web-based tools for transparent communication and effective project management, ensuring client expectations were met.

      Engineered market research and sustainability strategies for product launches, enhancing customer engagement and operational sustainability.

 

Health Choice, Phoenix, AZ                                                                                                   2016-2017

Medical Economic Analyst

Aligned operations with value-based care principles to enhance healthcare quality. Evaluated programs to maximize value for patients and stakeholders. Conducted in-depth analysis to optimize efficiency and quality, considering people, and processes.

      Identified high-risk members and optimized treatment options, reducing costs by $2.5 million over two years.

      Aligned operations with value-based care principles to ensure high-quality healthcare services and promote sustainability.

      Conducted thorough evaluations of programs to maximize value for patients and stakeholders, emphasizing cost-effectiveness and financial optimization.

      Utilized data analytics to conduct complex analyses, optimizing efficiency and quality in healthcare delivery.

 

Planned Parenthood of Arizona, Phoenix, AZ                                                                 2014-2015

Center Manager

Led operational and clinical performance at a health center, driving team empowerment and goal achievement. Implemented productivity and patient satisfaction enhancements, continuously monitoring for improvements.

      Utilized analytics to optimize operations and scheduling, increasing volume by 18% while lowering costs by 15%.

      Directed operational and clinical performance, empowering teams to achieve organizational reproductive healthcare goals.

      Implemented improvements to maximize productivity and patient satisfaction, monitoring changes for continuous improvement.

 

East Valley Gastroenterology and Hepatology, Chandler, AZ                                     2010-2014

Practice Administrator

Managed business, operational, and administrative aspects of practice, driving business planning and process enhancements. Ensured compliance with healthcare laws, monitoring health practices for regulatory adherence.

      Successfully cut overhead by 25% by streamlining operations and smoothly transitioning to EMRs, optimizing processes.

      Used analytics to identify patient trends and target preventive care, resulting in a 30% reduction in patient admissions.

      Oversaw business, operational, and administrative aspects, focusing on sustainability and growth objectives.

      Developed business planning and improved processes, ensuring compliance with healthcare laws and financial standards.

EDUCATION & CERTIFICATIONS

Master of Arts in Diplomacy in International Economics/Commerce, Norwich University, Northfield, VT

Bachelor of Science in Economics/ Minor in Philosophy, Arizona State University, Tempe, AZ

Bachelor of Science in Political Science, Arizona State University, Tempe, AZ

 

Certificate in Artificial Intelligence for Business Strategy; Certificate in XR, MIT

Certificate in Business Analytics, Harvard University

Advanced Certified Scrum Master, ScrumAlliance

The Wharton School: Platform Strategy, University of Pennsylvania

Financial Success for Nonprofits, Cornell University

Bookkeeping, Intuit & National Association of State Board of Accountancy

Certificate in Statistics for Data Science and Analytics; Python Foundations for Data Analysis & Business Intelligence, Udemy