My Professional Journey: A Career in Data, Strategic Analytics, and AI – Cultivating Growth, Embracing Innovation
Welcome to my professional narrative. I’m Mark Linsley, a highly accomplished and results-driven Business and Data Analyst with over a decade of experience dedicated to transforming complex data into actionable insights and optimizing operational performance. My career is defined by a relentless curiosity, a commitment to continuous learning and adapting to technological advancements, such as AI, and a proven ability to bridge the gap between technical data and strategic business objectives, particularly within remote and global environments.
Building Foundations in Operational Excellence & Early Data Insights (2010-2015)
My career began in hands-on operational management roles within the healthcare sector, where I quickly learned the profound impact of meticulous organization and data-driven improvements. As Assistant Operations Manager at Chandler Endoscopy Center and Practice Administrator at East Valley Gastroenterology, I directly managed vital operational flows, including patient scheduling and administrative processes. Here, I refined my ability to identify inefficiencies, resulting in significant improvements in staff utilization and patient throughput. At Planned Parenthood, I expanded this operational focus by applying early data analysis to conduct Strengths-Weakness Assessments of patient flow, resulting in a remarkable 33% reduction in patient wait times. This foundational period instilled in me a deep appreciation for process optimization and the tangible results of data-informed decisions.
Advancing into Dedicated Analytics & Strategic Financial Impact (2016-2021)
My passion for data evolved into dedicated analytical roles, beginning as a Medical Economic Analyst at HealthChoice. This pivotal role saw me dive into complex healthcare economic data, applying statistical techniques to understand patient care efficiency and predict trends. I developed foundational forecasting models (time series, regression) and utilized advanced SQL to analyze State Medicaid and CHIP agency claims data, informing crucial cost-reduction strategies.
Subsequently, as a Strategic Marketing Managing Analyst at TTEC, I transitioned to a hybrid remote model, where I truly embraced the power of advanced analytics. I leveraged SQL and Python to perform sophisticated customer segmentation and campaign analysis, actively identifying the Root Causes of underperforming marketing channels. This direct application of data led to substantial revenue increases and improved conversion rates, demonstrating my ability to translate insights into significant financial gains.
Leading Analytics, Embracing AI, and Driving Innovation (2022-Present)
My recent roles reflect a progression into senior analytical leadership and the adoption of cutting-edge technology. As a Senior Analyst at Sonoran Gastroenterology, I regularly conducted Cost-Benefit Analysis for new service lines and technology investments, providing data-driven recommendations that directly impacted operational costs and strategic growth.
My entrepreneurial spirit led me to found Wicket, where, as Director of Analytics, I architected an entire data infrastructure from scratch using Python and Power BI. This included designing and deploying machine learning models for predictive analytics, enhancing forecasting accuracy, and guiding strategic business decisions. This experience solidified my expertise in building robust data solutions and providing thought leadership in emerging analytical fields.
Currently, as a Nexidia AI Administrator at Airbnb, I am at the forefront of AI integration, configuring and implementing advanced AI solutions for large-scale data analysis. I lead Root Cause Analyses driven by AI insights, streamlining critical business processes and validating the impact of sophisticated AI tools in real time.
My Core Strengths & Value Proposition
Throughout my career, I’ve cultivated a robust analytical toolkit, including expert proficiency in Power BI, SQL, Python, and Tableau, as well as a deep understanding of data visualization principles. My ability to conduct Cost-Benefit Analysis, Root Cause Analysis, and Strength-Weakness Assessments ensures a holistic approach to problem-solving. As a Certified Advanced Scrum Master, I champion Agile methodologies, fostering collaborative environments that drive continuous improvement and successful project delivery. My strong communication skills, both written and verbal, enable me to effectively translate complex data insights to diverse stakeholders, from technical teams to executive leadership.
As a US citizen operating remotely from Ecuador for over a decade, I am adept at managing time, multitasking across dynamic priorities, and collaborating seamlessly with global, distributed teams. I am driven by curiosity, committed to ethical data practices, and always seeking opportunities to leverage new technologies to create significant value and measurable impact.